Are you ready to elevate your career in IT? At SAFE BPO, we’re looking for talented professionals across our IT division. Our opportunities span:
IT Support: Roles such as Web Developer, Technical Assistant, Report Developer, CRS Stack Developer, and Project Lead, where you’ll create and support cutting-edge technology solutions.
IT Help Desk: Positions including IT Help Desk Associate and IT Helpdesk Support Level 1, focused on troubleshooting and delivering prompt technical assistance.
Service Support: Opportunities in Quality Assurance, Client Service Administration, Human Resources, and IT Helpdesk Support within Service Support, dedicated to upholding our high service standards.
If you’re passionate about technology and ready to make an impact, we want to hear from you. Join us and be part of a team committed to excellence in IT support and service!
Responsibilities
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Achieve monthly KPI
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Demonstrate Technical Proficiency
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Uphold a Strong Work Ethic
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Adhere to Policies and Procedures
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Effective Collaboration and Communication
Must Have
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High School Diploma or Higher with concentration in IT or related field
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Good written & spoken English
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Understanding of computer systems & software applications
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Efficiently prioritize responsibilities and meet deadlines
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Commitment to delivering outstanding support
Nice to have
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Experience with Helpdesk or Ticketing Systems
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Basic Understanding of Operating Systems and Network Troubleshooting
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Coding Knowledge
- Strong analytical skills
What's great in the job?
- Troubleshoot and resolve hardware, software, and network-related problems efficiently.
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Assist end-users with system access, application support, and general IT-related inquiries.
- Work closely with developers, system administrators, and other departments to enhance IT service delivery.
- Assist in the development, maintenance, and optimization of company websites, ensuring functionality and performance.
- Write and modify scripts or small applications to automate repetitive tasks and improve system efficiency.
What We Offer
Each employee has a chance to see the impact of his work.
You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly
sports sessions, team building events, monthly drink, and much more
Benefits
A full-time position
Attractive salary package.
Trainings
Excellent training program with certification on success
Opportunities
Promotions and appreciations
Bonuses
Commissions and bonuses on selective campaigns
